Shipping policy
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times We ship to New Zealand and internationally. Estimated delivery times are:
- New Zealand: 5–10 business days
- Australia: 7–14 business days
- International: 10–21 business days
Delivery times are estimates and may vary due to supplier location, customs processing, and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Delays Canterbury Pro Tools is not responsible for delays caused by customs, weather, or carrier issues outside our control.
Questions For shipping enquiries, contact us at canterburyprotools@gmail.com.